We do our best to deliver top-notch quality and ensure that you receive exactly what you order. Due to the hygienic nature of the products we sell, we are unable to issue refunds, accept returns, or exchange products due to change of mind or other reasons. However, if you believe that you have received a wrong, defective or incomplete order, please contact us within 48 hours of receiving your order.

Kindly provide as much details as you can about the issue including your name, order number, and name of item(s) affected.

Please Note:

  • After you discover an item you received is wrong or faulty, please do not use it. We may not be able to issue a refund, accept a return, or issue an exchange if you do so.
  • Please do not discard any item(s) unless we instruct you to do so.
  • Products must be returned in their original condition, unused, and in the original packaging. We reserve the right to refuse returns that do not meet these requirements.
  • Items purchased on sale cannot be returned or exchanged.
  • Warehouse deals and clearance sale items are non-refundable.
  • Gift cards, vouchers, and digital products are also non-refundable.